Stuff happens. Luggage gets lost, people get sick, and trips need to be cancelled. Your agent can offer insurance in a number of different ways to cover anything that could arise on your trip. And agents ensure that you have the correct travel documents so that the ship doesn’t sail without you. When things go wrong, travel agents have the resources and the contacts to get their clients to the head of the line. Because when you’re stranded, the internet won’t call you back!